FAQ

Don’t despair
just ask.

Here you will find answers to the questions we receive most often. If you can’t find an answer to what’s on your mind, you can always contact us by phone or e-mail.

Interest.

Basically, BRO is suitable for all persons who are cognitively and physically able to operate and steer a power wheelchair by hand. BRO holds its own balance while driving, which means that strong upper-body stability is not a prerequisite. Our power wheelchair is approved for a user weight of 40 to 120 kg and a body height between 100 and 195 cm is optimal. Unfortunately, for safety reasons, it is currently not possible to use BRO with a user weight of over 120 kg.

You don’t meet all the conditions? Then contact us anyway, because we are constantly developing BRO further and who knows, maybe BRO will soon suit you too.

Our power wheelchair offers a lot of electronic and manual adjustment options, we have listed the most important ones here:

  • The steering console can be mounted on the left or right side and a variety of different joystick attachments can be mounted on it. Special controls such as mouth or eye controls are not possible at the moment.
  • The back and seat cushion can be selected according to personal needs. The maximum width of the cushion is 460 mm. The seat depth is between 385 and 465 mm.
  • The angle of the legrests can be adjusted electronically and the length is adjustable between 320 and 420 mm.

Thanks to the fold-down backrest, our power wheelchair can easily be transported as luggage in the boot. Find out here if your boot is big enough. You can also use BRO as a passenger seat. We have equipped BRO with crash-tested attachment points for this purpose.

Our power wheelchair is also approved for transport on planes or public transport. Read the experience reports of our BRO-Crew and find out what you should bear in mind.

Thanks to the different modes, you will (almost) always find a way to reach your destination with BRO. However, there are a few small hurdles that even BRO cannot master.

  • Stairs: Straight stairs or stairs with platforms between them can be mastered without any problems. However, spiral staircases or staircases with curves are not possible. Here you can find out whether your staircase is suitable for BRO.
  • Doors: Our BRO has a width of just under 700 mm, so if your door is less wide, you will unfortunately not be able to get through with BRO.
  • Curbs: You can easily negotiate steps of up to 20 cm with BRO. However, if you have ridges, BRO may reach its limits. Read here briefly whether your thresholds and steps are possible with BRO.

Ordering process.

Before ordering your BRO, you should have taken it for a spin. Ideally you will also have thoroughly tested the access to your house and your workplace with BRO. Sign up for a test drive and we will contact you for an appointment.

During the test drive, we will also find out together how you can optimally adapt BRO to you with our add-ons. If you would like to finance BRO via insurance or health insurance, we will be happy to support you in submitting the application.

On this basis, we will prepare a personal offer for you and after your confirmation, your BRO will already be produced.

 

BRO is currently available in Switzerland, Germany, Austria and the Netherlands. You can order BRO directly from us or from a certified Scewo partner. All Scewo partners advise you about BRO, carry out test drives, support you with the paperwork with the insurance companies and ensure the service in your region. You can find your nearest partner here.

Ideally, you contact us or one of our Scewo partners. Together we will find out which colour your BRO should have, which add-on you would like to have, which papers the health insurance companies and insurances need from you, and so on. With this information we create a tailor-made offer. As soon as the offer is right for you, we or one of our partners will draw up the purchase contract. After your signature, your BRO goes into production.

First of all: welcome to the BRO Crew – the club of BRO riders! We will inform you as soon as we know the delivery date. Upon delivery we or your local Scewo partner will train you in using BRO and give you some useful tips and tricks. And then you can start your new everyday life with BRO!

Not yet. We want to offer you competent advice and perfect service over short distances. That’s why we only deliver our wheelchairs to countries where we have already established partnerships with medical supply stores or can provide the service ourselves.
We are, however, endeavouring to be able to offer BRO worldwide as soon as possible. The best thing to do is to register your interest in BRO here. This will secure you the next place on the waiting list in your home country. As soon as we are ready to establish operations in your home country, we will contact you.

No. Currently it is not possible to borrow or rent BRO. However, we are working on a concept and would be happy for you to contact us personally via phone or email.

Financing.

You can find the price of BRO and how it is made up here.

BRO is a full power wheelchair. Accordingly, you can finance it through an insurance company or privately. If you need assistance please feel free to get in contact with us or one of our partners. 

This differs from country to country and from case to case. We have, however, already had good experiences with the takeover and subsidies and will be happy to support you with your application.

According to the Swiss Federal Tax Administration (FTA), all «disability-related costs» you have paid yourself are tax-deductible. Detailed information can be found here.

Delivery.

As soon as your BRO is ready so that we can deliver it to you, we or one of our partners will contact you for a delivery appointment. The entire delivery takes about 4 hours.

On the agreed date, we train you on the product and give you important tips along the way. With these videos, you can prepare yourself for the delivery and take the theoretical test in advance.

If you need further add-ons for your BRO, you can always contact your responsible partner or us. If adjustments to your BRO are necessary, we will be happy to arrange an appointment, otherwise we will send them to you against invoice. You can find an overview of the add-ons offered here.

Service & Training.

Just like your car, you can bring BRO in for a service once a year. We check that all functions are working properly and that everything is up to date. For service, maintenance and repairs, you can contact your Scewo partner directly or contact us to make an appointment.

The wheelchair software is updated via your smartphone. You can find step-by-step instructions here.

TECHNICAL SPECIFICATIONS

Specifications in detail.